Company Overview
Electric is reinventing how businesses manage their IT. Providing real-time IT support to 25,000 users and centralized IT management to over 400 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you’re on-site or remote.
Role Profile
The Vice President of Product will champion the strategy, execution, and revenue growth for Electric’s platform and IT support products, helping achieve and maintain high levels of engagement and business growth. Reporting directly to our Senior Vice President, you will
- Build, lead, manage, and mentor a team of product managers via cultivating a high-performing, unified team culture
- Translate business strategy and vision from our leadership team into execution-ready product strategy for your team that is evangelized across the organization
- Partner with leaders across Electric to ensure we’re achieving our vision cohesively, effectively, and in a way that creates confidence in our ability to deliver high engagement product experiences that customers purchase and continue using
- Serve as a key leader driving our product roadmap and delivery, and will ensure the ongoing health and quality of our support and platform products.
Why You’ll Love This Role
Small businesses who lack the budget and resources to thrive in a highly distributed world need affordable, high quality and scalable solutions to keep their businesses running efficiently. The strategy and vision you help transform into reality will revolutionize IT for SMBs. You will have the opportunity to help shape what moden, SaaS based IT will look like by building and delivering intuitive, useful, and engaging products, driving our product roadmap as we evolve our product suite. You’ll get to work closely with our executive leadership team and will partner across the organization with GTM and Technology teams to influence strategy and execution of work. You’ll also be able to grow and develop your own team, and be a mentor to product managers and teammates beyond your reportees.
Why We’ll Love You
With 8+ years of experience in product leadership, you are deeply familiar with technology and can shape effective prioritization and requirement specificity to usher product development through to completion. You have
- Demonstrated success in performing in-depth market assessment, translating financial targets into product strategic action, and balancing spend/revenue to budgets, metrics, operations, talent, and org alignment.
- Proven experience as a data-centric leader, able to dive deep into the product performance metrics to identify fact patterns and derive action, while also seeking deep insight through user research measures to understand quantitative patterns.
- Confidently built sound arguments and business cases for investments, while always preserving a bias to action given constraints (time, resources, data) in order to achieve business outcomes and solve user needs.
- A committed to growing and developing your own team; you’ve successfully led multi-level teams and have coached your direct reports to be supportive, successful managers of their own teams.
- Experience in start-up leadership roles (4+)
- While not a requirement, experience in IT related, back office or data products is a plus.7
About Electric
Electric is the industry leader in providing world-class IT technology and real-time support for small and mid-sized businesses. With over 400 customers and more than 20,000 employee end-users, Electric’s IT platform includes real-time support powered by 100+ IT technicians, security, device & inventory management, network & server management, application & cloud management, employee on-boarding and off-boarding, procurement & provisioning, and data monitoring & insights. Electric is a Series C company funded by an all-star team of investors including: Bessemer Venture Partners, GGV Capital, 01 Advisors, Primary Venture Partners, Bowery Capital, Slack, Atreides Management, Vintage Investment Partners, and Greenspring Associates.
Electric is now over 250 employees and led by a seasoned executive team. Our company is a fun, fast-paced environment with enormous opportunities for career advancement. We are seeking highly motivated, detail-oriented go-getters who want to move up in a tech startup.