About Us

In a world of digital overload, brands seek new ways to connect with customers and prospects in a meaningful way to drive growth.

Our fun, smart, and driven team is passionate about brands succeed with our game-changing direct mail platform.

And it works. We’ve grown rapidly and profitably, becoming one of the top 100 fastest growing companies in the US, and working with many of the largest consumer brands.

Our platform is like “Meta for Mail”, helping thousands of brands send individually triggered and personalized postcards to customers and prospects. We make it as easy as email to boost acquisition and retention at a crucial time when customers have become numb to digital marketing while digital channels become more expensive and harder to track.

About the role

In this role, you will lead our development team of 8-10 full stack engineers by translating business needs into features, designing the infrastructure necessary to support our rapid growth, and overseeing all code that is pushed to production. You’ll help with feature shaping, be the final say on key PRs, and help unblock the team when needed through collaboration on complex projects.

A strong understanding of how to use and implement AI technology is critical. You will play a key role in embedding AI into the core of our engineering operations and delivery. From writing core app code to automating tasks to building advanced features, you will ensure that AI capabilities are seamlessly integrated to amplify delivery velocity, innovation, efficiency, and customer impact.

This role is crucial in supporting the engineering team to ensure they are operating at optimal efficiency and velocity. As part of the leadership team, you will work closely with the senior management team and C-Suite to ensure all critical path deliverables are completed on time and within scope.

This is a fully remote position.

About you:

• AI Proficiency: Drive the strategic adoption of AI tools and technologies. Identify opportunities where AI can deliver value faster and ensure the implementation aligns with our product goals.
• Strong developer: Be adept at helping the team arrive at the best possible approaches and solutions. Review and optimize PRs. Unblock and coach the team if they have particularly challenging projects.
• Subject matter expert: Develop a strong understanding of our product and our customer to translate business needs to product features.
• Systems Architecture: Own the overall technical design and implementation strategy to support rapid growth and scaling of all applications while maintaining stability and performance.
• Leadership: Be able to recruit, motivate, and retain amazing talent.
• Quality & Consistency: Champion and lead modern, pragmatic software development and design best practices, define light-weight processes, encouraging consistency and discipline across the organization.
• Provide Support: Establish monitoring, alerting, and support channels for products in production, detect and address issues proactively, participate in incident handling, and serve as the highest level of technical support.
• Establish Security, Privacy, & Compliance best practices: Ensure all digital privacy legal requirements are maintained and the application adheres to enterprise security standards.
• Ruby: You have extensive experience and a deep understanding of Ruby and Rails in production environments.
• Ecom Experience: Familiarity with ecommerce platforms (e.g. Shopify) and marketing principles is helpful for context.

Your experience

• Managing high performing teams of 10 or more engineers with a strong track record of leading individual contributors.
• Leading, building, and scaling B2B SaaS solutions in a fast-paced startup environment.
• Significant experience of modern web, front-end, backend, database, and devops.
• Securing modern cloud-hosted applications and protecting user privacy.
• Supporting highly-available, performant production environments.
• Building and monitoring remote physical hardware maintenance.
• Monitoring and scaling large Sidekiq background node clusters.
• Managing and monitoring large and high-growth Postgres databases.
• An understanding of modern devops practices like automated testing and deployment specifically with Heroku.

Our Stack

• Code: Ruby, Rails, Stimulus/Hotwire, Spec, Python, Raspbian NextJs, Express Js
• Infrastructure: Heroku, AWS, PostgreSQL, Redis, JudoScale, Github, CI (GitHub), Snowflake, Google Cloud, BigQuery